General
What is the API Store?
The API Store is a platform that allows partners to discover, explore, and subscribe to APIs developed by BNP Paribas Cardif. It facilitates access to technical resources and accelerates the integration of solutions.
What is the difference between the API Store and the Dev Portal?
The API Store is a marketplace where you can discover APIs, while the Dev Portal is dedicated to integration, documentation, and testing of APIs.
Who can use the API Store?
The API Store is accessible to BNP Paribas employees and their external partners after creating an account with the API Store team.
Can I propose a new API for the API Store?
Yes, if you are a developer or partner, you can submit a proposal by contacting us directly.
What are the benefits of the API Store?
The API Store offers: - A centralized library of available APIs. - Detailed technical documentation. - Access to the Dev Portal with: - A test environment (sandbox) to validate integrations. - Simplified management of certificates and access.
What types of APIs are available on the API Store?
The API Store offers APIs in various domains such as insurance, finance, payments, and more, to meet the diverse needs of developers and partners.
How to be informed about new features?
You can consult our public roadmap on the API Store to see the features planned, in development, or recently deployed.
Does the API Store offer test environments?
No, each API offers a redirection to the Dev Portal, which has a sandbox environment for testing your integrations without affecting real production data.
Can I access a complete documentation for each API?
Yes, each API has a detailed product sheet with examples, technical specifications, and integration guides.
What is "Self-registration" for partners?
It is a feature that allows partners to register directly on the API Store and start exploring our offers after validation.
Can I access the Dev Portal without an API Store account?
No, an account on the API Store is necessary to access the Dev Portal and use its features.
How to test an API on the Dev Portal?
Once logged in, you can use the "Sandbox" mode to test the endpoints and verify the API responses.
Account
Can I change the language of the interface?
Yes, the API Store is available in multiple languages. You can change the language via the language menu at the top right.
How to create an account on the API Store?
You can request an account via our registration form on the homepage. If you are a BNP Paribas employee, access is possible via WebSSO.
What to do if I haven't received the password configuration email?
Check your spam folder. If you still can't find the email, contact us at the address CRDF.FRAPISTORE@bnpparibas.com provided on the site.
Can I have multiple accounts on the API Store?
No, only one account is allowed per user. However, you can manage multiple projects or teams from the same account.
How to reset my password?
Click on "Forgot Password" on the login page. You will receive an email to reset your password.
What are the user roles available on the API Store?
There are several roles such as "Authenticated User", "Team Manager", or "API Owner". Each role has specific permissions.
Navigation
How to search for an API?
Use the search bar at the top of the page or explore the categories to find APIs that match your needs.
What does each API product sheet contain?
Each API sheet includes: - A description of the API. - Possible use cases. - Technical specifications and endpoints. - Access to the Dev Portal with: - OAS/Swagger documents. - Instructions for subscribing or testing the API.
Can I contact the owner of an API?
Yes, each API sheet has a button to directly contact its owner (API Owner).
How to give feedback on an API or feature?
You can leave a comment or rating on the API product sheet. Your feedback is valuable for improving our services.
Where can I find tutorials or guides to better use the API Store?
A "Get started" section is accessible from the dashboard to guide you step-by-step.
Does the API Store offer a dark mode?
Currently, this option is not available, but it is planned for a future update.
Our APIs
How to subscribe to an API?
Once logged into the Dev Portal, select the desired API, click on "Subscribe", and follow the steps to associate your application and certificate.
Can I test an API before using it in production?
Yes, the Dev Portal offers a sandbox environment where you can test APIs before going live.
Are the APIs on the API Store compatible with all programming languages?
Yes, our APIs follow RESTful standards, making them compatible with most programming languages such as Python, Java, JavaScript, and others.
Can I use multiple APIs in the same project?
Yes, you can combine different APIs according to your needs, provided you subscribe to each API individually.
Can I track the performance of my API integration?
Yes, you can access performance metrics such as response times and error rates via the dashboard.
How to know which APIs are the most popular?
A "Trends" section in the catalog shows the most used and highest-rated APIs by users.
Does the API Store offer downloadable analytical reports?
Yes, you can export monthly or quarterly reports to track your activities and performance.
Certificates and Security
What is a client X.509 certificate?
A client X.509 certificate is used to secure your communications with APIs via mTLS (mutual TLS). This ensures strong authentication.
Are my data secured on the API Store?
Yes, the API Store uses security protocols to ensure the confidentiality and integrity of your data.
What to do if I suspect my account has been compromised?
Immediately change your password, revoke all active API keys, and contact support to verify the integrity of your account.
Are my API keys visible to other users?
No, your API keys are strictly personal and secure. Be sure not to share them.
Are the data exchanged via the APIs encrypted?
Yes, all data exchanged between users and our APIs are encrypted via HTTPS to ensure security.
Technical Support
How to report a technical issue?
You can report an issue using the contact form on the API Store or by sending an email to our technical support: CRDF.FRAPISTORE@bnpparibas.com.
What to do if I can't access the API Store?
Ensure you have an active account and meet the technical requirements. If the issue persists, contact our support.
What are the incident resolution times?
Our teams strive to respond within 24 to 48 business hours. Critical issues are prioritized.
Where can I find additional help?
Consult our documentation center or attend one of our training sessions available on request.
Can I submit improvement suggestions?
Yes, we are always listening to our users. You can submit your ideas via the feedback form on the site.
How to contact the API Store team?
You can reach us at the following email address: crdf.apistore@bnpparibas.com or via the contact form on the site.
Why can't I see certain APIs in the catalog?
Some APIs are private or reserved for specific partners. Contact us to check if you are eligible to access them.
Is there a chat or live assistance service?
For now, only the contact form is available. However, we usually respond within 24 hours.
About the Dev Portal
Can I configure alerts to monitor my API usage?
Yes, you can configure alerts on your dashboard to be notified if you approach usage limits or if anomalies are detected.
What types of metrics are available on my dashboard?
You can track metrics such as the number of calls, success rates, response times, and more.
Can I grant access to my team to my applications or APIs?
Yes, as a team manager, you can invite members via your dashboard and manage their permissions.

Contact us!
If you have any questions, feel free to contact us!